What emails go out to parents in regards to scheduling of appointments?

Parents receive automatic email notifications in regards to the scheduling and attendance of application in a few scenarios. Please be mindful that some systems may have been customized to change this process but by default each system sends the following emails automatically based on the details below.

1. APPOINTMENT CONFIRMED - An email is sent to the parent when an administrator confirms the date and time of an appointment. The email will contain the following text by default: 

Your appointment for your child has been confirmed. Appointment details are shown below:

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}
Date/Time: {$timeslot->datetime_formatted}

We look forward to meeting with you and your child!

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT CONFIRMED

2. APPOINTMENT REMOVED - An email is sent to the parent when an administrator removes a scheduled appointment. The email will contain the following text by default:

Your appointment for your child has been removed from the schedule.

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}
Date/Time: {$timeslot->datetime_formatted}

If this is an error, please login to your account at {APP_URL} to schedule a new appointment date and time, or contact us for assistance.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT REMOVED

3. APPOINTMENT ATTENDED - An email is sent to the parent when an administrator marks an appointment as attended. The email will contain the following text by default:

Your appointment for {$student->fname} {$student->lname} has been marked as attended and completed.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT ATTENDED

4. APPOINTMENT NOT ATTENDED - An email is sent to the parent when an administrator marks an appointment as not attended. The email will contain the following text by default:

Your appointment for your child has been marked as not attended.

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}
Date/Time: {$timeslot->datetime_formatted}

We ask that you please schedule a new appointment as soon as possible by logging into your account at {APP_URL}.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT NOT ATTENDED

5. APPOINTMENT REMINDER - An email is sent to remind the parent of an upcoming appointment. The email will contain the following text by default:

This is a reminder about your upcoming appointment.

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}

Date/Time: {$timeslot->datetime_formatted}

We look forward to meeting with you and your child!

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT REMINDER

6.  NEW APPOINTMENT SCHEDULED BY ADMIN - If administrators schedule appointments for parents as part of the application process, they will receive an automatic notification that serves as a confirmation email with details regarding their appointment. The email will contain the following text by default:

{$parent->fname} {$parent->lname},

A new appointment has been scheduled for your application for {$program->title}. Appointment details are shown below:

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}
Date/Time: {$date_formatted}

You may login to your account at {APP_URL} to reschedule this appointment at any time before the date and time are confirmed by an administrator.

 This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>NEW APPOINTMENT SCHEDULED BY ADMIN.

7. APPOINTMENT RESCHEDULED BY ADMIN - When an administrator reschedules an appointment on the parent's behalf, an automatic notification will be sent to the parent that serves as a confirmation email with details regarding their appointment change. The email will contain the following text by default: 

{$parent->fname} {$parent->lname},

Your appointment for your application for {$program->title} has been rescheduled. New appointment details are shown below:

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}
Previous Date/Time: {$previous_date_formatted}
New Date/Time: {$date_formatted}

You may login to your account at {APP_URL} to reschedule this appointment at any time before the date and time are confirmed by an administrator.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT RESCHEDULED BY ADMIN.

8. APPOINTMENT DENIED - An email is sent to the parent when an administrator denies an appointment. The email will contain the following text by default:

Your appointment for your child has been denied from the schedule.  You are not eligible to schedule an appointment, because {$student->fname} did not meet the initial criteria

Student Name: {$student->fname} {$student->lname}

Appointment: {$appointment->name}
Date/Time: {$timeslot->datetime_formatted}

If this is an error, please login to your account at {APP_URL} to schedule a new appointment date and time, or contact us for assistance.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPOINTMENT DENIED PARENT EMAIL