What emails go out to parents in regards to the application process?

Parents receive automatic email notifications in regards to the submission and management of the student applications connected to their parent account in a few scenarios. Please be mindful that some systems may have been customized to change this process but by default, each system sends the following emails automatically based on the details below.

1.  APPLICATION SUBMISSION - When a parent submits an application, they will receive an automatic notification that serves as a confirmation email that the application was submitted. They will receive a separate email for each application submitted.  The email will contain the following text by default:

Thank you, {$student->fname} {$student->lname}, for your interest in the {$program->title}!

We have received your application for {$student->fname} {$student->lname} for {$program->title}.

If you need to return at a later date to print out a new copy of the signature page, recommendations forms, or view your confirmation page, you may log in at any time.

We recommend that you print this page for your records.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>APPLICATION COMPLETE. 

2.   PARENT NOTES UPDATE - When an administrator enter "Parent Notes" into an application, parents will receive an automatic notification.  PLEASE NOTE - Parents will only receive this notification if the "Enable Parent Notes Email" setting has been checked off in SETTINGS>>GENERAL. The email will contain the following text by default:

Your application for {$student->fname} {$student->lname} for {$program->title} has been updated:

{$new_alerts_list}

Please visit {APP_URL}/apps.php to track updates on the status of your child's application.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>ADMIN UPDATED APPLICATION EMAIL. 

3.  APPLICATION STATUS CHANGE-  When an administrator changes the status of an application (ie changing from "in processing" to "eligible")  parents will receive an automatic notification.  PLEASE NOTE - Parents will only receive this notification if the "enable Application Status Parent Email" setting has been checked off in SETTINGS>>GENERAL. The email will contain the following text by default:

Your application for {$student->fname} {$student->lname} for {$program->title} has been updated:

 {$new_alerts_list}

 Please visit {APP_URL}/apps.php to track updates on the status of your child's application.

This text can be edited to be personalized for your school or district by going to SETTINGS>>CONTENT & LETTERS>>ADMIN UPDATED APPLICATION EMAIL. 

IT IS IMPORTANT TO NOTE THAT CHANGES TO THE APPLICATION AND PARENT NOTES IN THE SAME EDITING SESSION BY AN ADMIN WILL TRIGGER 1 EMAIL TO THE PARENT WITH BOTH UPDATES (STATUS CHANGE AND PARENT NOTES ENTERED) IN THE NEW ALERTS LIST.