Lauren Miller
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How do I create a new flag?
You can follow these steps to create a flag: 1. Go to SETTINGS module 2. Click on the Custom Data tab 3. Click on Flag Types 4. Click to "Add New Flag Type" 5. Fill out the following: Flag Type...
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How can I build a form?
To begin the form building process, it is best to duplicate an existing form that is similar to the needs of your new form rather than starting from scratch. First you will go to the Form Builder w...
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What do the Accept / Decline Settings Do?
In the SETTINGS module under the LOTTERY tab you will see a series of accept / decline settings available for your management. (Note: The difference between these settings and the Lottery Execution...
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What do the Lottery Execution Settings Do?
In the SETTINGS module under the LOTTERY tab you will see a series of lottery execution settings available for your management. (Note: The difference between these settings and the Accept/Decline P...
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Why does the system log me out so often?
The logout time is based on the server and the actual time differs but its normally around 30 minutes. There are two options when storing data in a login based system like ours. Cookies or Sessions...
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What is the difference between the application statuses?
The standard application process allows for applications to be grouped into 2 groups of status options. The status of the actual application based on actions taken by the parent and or administrato...
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How do I use the filters in the application management area?
In the Application Management area, there are a series of filters that allow the administrator to fine tune the application list to see a specific segment of applicants based on a number of criteri...
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Can parents change their own password, name or email?
Any parent can change their own password by logging into their account and continuing to the "My Account" area at the top of the screen. Once in the "My Account" area the parent will see a form w...
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What if a parent has forgotten their password?
If a parent has forgotten their password to login to the Smart Choice system, they can request a temporary password. To do so, they will see a link "Forgot your Password?" at the bottom of their lo...
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Why are some parent's not getting emails from the system?
By default, system emails come from a no-reply email address which is standard with any sort of bulk or automated emails. This type of email address can sometimes be marked as spam depending on eac...